If the initial content misses the mark, we'll keep collaborating to revise it based on your feedback.

Our goal is your complete satisfaction. We'll make tweaks and adjustments as many times as needed to create an end result you truly love - as long as it’s within the original scope.

Just provide your input, and we'll keep perfecting it.

You can cancel anytime directly inside of our client portal by clicking the ‘cancel subscription’ button.

Unlike our competitors, you don't need to call us or send an email to cancel your subscription, you can do it yourself.

No. All of our services are non-refundable.

We don’t offer refunds due to the non-returnable nature of personalised digital services and the manual labour involved.

While we strive for your satisfaction this is not a “only pay if you like it” service. You pay us for creative deliverables based on your brief, feedback, and revisions.

We don’t guarantee satisfaction, marketing results, growth, engagement, but we will happily implement any revisions needed that are within the original scope of the brief.

Your payment covers content creation. The additional service of posting on your behalf is complimentary. Hence, if technical challenges prevent us from posting for you we simply suggest downloading our content and posting it on your own.

All our services are a monthly subscription, meaning you are billed each month on the same calendar date as your initial signup date.

All plans auto-renew until you decide to cancel. You can switch, pause or cancel your plan at any time in our Client Portal to avoid future charges.

We currently offer Social Media Posts, Short-Form Video Content, Email Design, and SEO Blog Posts.

But keep an eye out as we do have new services on our roadmap that we will be introducing this year.

It depends. Some clients have a lot of content that we can work with and some have nothing.

For clients that have a lot, we mostly work with that.

For clients that don’t have much content, we tend to work with premium stock photos or more graphic-design based posts that are relevant to your brand.

However, the approach is something we decide together with the client.

Yes, all content we create is unique, made just for you and is specific to your business, brief, and preferences.

No - you simply connect your social media accounts on our scheduling platform through the official integration - no passwords needed.

Great! Apply to become a Feedbird reseller.